Voyager Aid is a user-friendly airline disruption management software designed for easier reschedules and cancellations increasing customer satisfaction.Airline disruption is when a scheduled flight is either delayed for two or more hours or canceled within 48 hours of its departure time. Every year, millions of passengers (140 million) suffer because of irregular operations (IROPs) of airlines.
When flights get canceled, consumers, on average, must shell out $250 per person to rebook their flights. Besides, for every journey, an airline must fork out $4,000 on average when there is flight disruption. Apart from this, there are also other costs to consider, such as passenger accommodation that heighten the loss incurred by the airline.
Owing to the ability of disruptions to drive up airline operation costs through the roof, their effective management has become mission-critical for flight operations over the world. Also, given how unpredictable they are, the aviation industry is yet to reach a point where they can quickly mitigate the effects of a disrupted flight.