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Email support is a method of customer service that allows parties to asynchronously communicate via email to engage in a support interactionhttps://support.google.com/mail/?hl=en. Email support can be used to answer questions, provide feedback, resolve issues, or offer guidance. Email support is convenient, flexible, and cost-effective, as it does not require real-time availability, phone lines, or physical locations. However, email support also has some challenges, such as delayed responses, lack of personalization, or miscommunication. To provide effective email support, one should follow some best practices, such as using clear and polite language, addressing the customer's needs, providing relevant information, and following up if needed

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